Privacy Policy

This Privacy Policy describes how furnovias.com (the “Site”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Who We Are

Company：mei zhou shi mei jiang qu xin chang zhuang shi cai liao fu wu bu
Mail:support@furnovias.com
Address：Unit A211, Building MB10-04, Meiyuan Xincun, No. 99 Binfang Avenue, Meijiang District, Meizhou City

Information We Collect

• Order information: Name, billing/shipping address, email, payment confirmation, order details.
• Device information: IP address, browser type, time zone, and cookies to improve site performance and security.
• Customer support: Information you provide when contacting us.

How We Use Your Information

• To process orders, deliver products, and provide customer service.
• To communicate with you about your order, account, or support requests.
• To screen orders for risk/fraud and protect our Site.
• To improve our products, services, and user experience.
• To send marketing emails only when permitted by law or with your consent (you can opt out anytime).

Legal Bases (EEA/UK – GDPR)

If you are located in the EEA/UK, we process your personal data under the following legal bases:

• Contract: To fulfill your order and provide requested services.
• Legitimate interests: To improve and secure the Site, prevent fraud, and provide customer support.
• Consent: For certain cookies and marketing communications where required.
• Legal obligation: To comply with applicable laws (tax, accounting, consumer protection).

Sharing Your Information

We share personal information with trusted service providers only as needed to operate the Site, such as:

• Payment processors (to process payments securely).
• Shipping and logistics partners (to deliver your order).
• Analytics and website performance tools (to understand site usage).

We do not sell your personal information. We may disclose information if required by law or to protect our rights.

Cookies

The Site uses cookies and similar technologies to provide core functionality (like cart and checkout), understand traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

International Transfers

Your information may be transferred outside your country/region (including to the United States) for processing and storage. Where required, we use appropriate safeguards to protect your data.

Data Retention

We retain order information for our records unless and until you ask us to delete it, and as necessary to comply with legal and accounting obligations.

Your Rights

• You may request access, correction, or deletion of your personal data.
• You may object to processing or request data portability where applicable.
• You may withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact support@furnovias.com. We may need to verify your identity before responding.

Changes

We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.